We wanted to build a home for creatives. A place they would be understood, nurtured and could grow at their own pace. A place where there is no such thing as a silly question and somewhere for us to share all our experiences from a lifetime in this industry. We celebrate our team.
Why is this important to our clients? Because you can come to a place where the mistakes have already been made and because without them we can’t make you happy.
If you’re interested in joining our creative team feel free to check out recruitment page for a list of our current opportunities.

Ross Dilanda – Owner/Creative Director
Style: Easy going, non-conformist, retro mod
Songs: Just the way I’m feeling – Feeder,
Justin Bieber – Despacito, The Who – My Generation
I am a: Caraholic
My hairdressing obsession: Seamless texture that can be styled straight or with movement.
What I love: Making people feel good about themselves.
Person I admire: Mark Hayes from Vidal Sassoon
My hairdressing journey began in London the 70’s and I was heavily influenced by the combination of design, art, fashion and music and seeing that come to life in my haircuts, which is, and always will be, my passion. During my career I have been nominated for Southern Hairdresser of the Year two times and UK Art Team of the Year once. Today my passion is my business, my team and my favorite thing is that special connection you get with your client when you know you both think the same things and it ends in a look that is both unique for the client and a great billboard for my work.

Claire Wilson – Owner/Business Manager
Style: Sophisticated with edge
Songs: Meat Loaf – Paradise by the dashboard light, Alicia Keys – This girl is on fire, Mark Bronson – Uptown Funk
I am a: Shopaholic
My hairdressing obsession: Editorial Styling and education
What I love: Being mum to the team and watching the team grow as individuals
Person I admire: My list is endless and constantly updates itself
I am : Strong, visionary, nurturing and ill add stubborn before anyone else does!
My career began as a stylist but I quickly moved into education and joined global haircare brand, KMS, as an educator. Over the years I’ve been lucky to travel. Meet and work with some amazing artists around the world. For my day job I now manage global education for KMS and am based in Frankfurt in the week but return to the salon at the weekends and I mainly run the back office these days. I love our industry and to quote Jasmine, our apprentice, I can honestly say I have never had a day where it felt like work.

Rhianna Low – Colorist & Operations Manager
Style: Beachy
Songs: Justin Bieber – love yourself, Adele – send my love, Elvis Presley – Can’t help falling in love with you
I am a: Shopaholic
My hairdressing obsession: Balayage
What I love: My relationship with my clients
I am
I have worked at The Establishment since we opened in October 2014. I began in reception, studied hair color and now have a dual role of main colorist and Operations Manager. I love doing my
My addition skills include hair extensions and I love to do hair

Sandra Walmsley – Master Stylist & Creative Technician
Style: Irish 90’s child with a bit of an edge!
Songs: Def Leppard – Hysteria, ColdPlay – Yellow & Lady GaGa – You and I
I am a: Cookaholic
My hairdressing obsession: I love to color hair and right now I’m talking to my clients about Autumn/Winter looks. Nature always drives my inspiration at this time of year.
What I love: Making people beautiful
Person I admire: Trevor Sorbie & Annie Humphries – I have followed them from the very beginning
I am : Fun, outgoing, talker!
I started hairdressing when I was 16 in Ireland then at 21 I moved to England. I worked in a nice salon and was happy but not fulfilled. I wanted more for my career. When I met Ross (my boss) things really took off! Education took us on many trips internationally. We did shows in Poland, Sardinia and Berlin. I won the L’oreal Color Trophy for the Southern region. I have worked with or for Ross ever since. I joined The Est@blishment right at the beginning in October 2013 and I look forward to getting involved in more shows and competitions in the future.

Becky Tidy – Master Stylist & Creative Technician
Style: Mix and match shabby chic
Songs: Sheryl Crow – if it makes you happy, Snakehips – Falling, Era Istrefi – Bonbon
I am a: Loveaholic
My hairdressing obsession: Long natural beachy messy hair
What I love: Making people feel gorgeous and happy
Person I admire: Edie Sedgwick
I am: Bouncy, Fluttery, Happy
I’d always wanted to do something creative so I started out as an artist/photographer but soon realized it wasn’t for me so I decided to give hairdressing a go. I soon fell in love with it. Once qualified I headed to Covent Garden for a few years where I learnt most of my skills. Now I’m back in town here at The Establishment as a creative stylist. It’s so satisfying making people happy and see then walk out smiling. That’s why I love my job!

Lisa Armstrong – Master Stylist & Creative Technician
Style: On trend casual
Songs: Justin Bieber – Despacito, Zayn Malik – Pillow Talk, Bruno Mars- 24K magic
I am a: Chataholic
My hairdressing obsession: Plaits and Pigtail Buns
What I love: Making people happy
Person I admire: My Kids – they keep me young
I am : Energetic, motivational and perceptive
I have been doing hair for the last 20 years and have been here at The Establishment since we opened in October 2013. I cut and colour as I love to create the whole look. I feel very passionate about wedding party hair and hair up I really enjoy the pressure of getting everyone ready on time. What I love the most is making people happy and feel good as they leave the salon. And the whole team will tell you, I love a good gossip too!

Nadine McWhinnie – New Talent
Style: Classic
Songs: Justin Bieber – Despacito, Bryan Adams – Summer of 69, Lucas Graham – 7 years.
I am a: BOOKAHOLIC
My hairdressing obsession: Ombre and Balayage
What I love: I love the creativity and the fact hairdressing is never boring
Person I admire: My Mum
I am : Bubbly, Outgoing and Enthusiastic
My mum inspired me long ago to come into the hair industry. From an early age I remember the smell of hair chemicals and hairspray. There was never any other career choice that inspired me as much as this. I began as a Saturday assistant and then a full time apprentice and I just recently moved up to a New Talent category at The Establishment where I now get to spend my days doing what I have always loved for real… hair.