WHO WE ARE
The Establishment Hairdressing Ltd is registered in England and Wales with company number: 08501160 and has its registered office at:
20 Downing Street, Farnham, Surrey GU97PB
The Establishment Hairdressing Ltd is VAT registered: 172760207
Our website address is: http://theestablishmenthairdressing.com
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
OUR SALON
At the Establishment Hairdressing Ltd we take privacy extremely seriously and only use the information we collect to provide our services. We do not share or sell any information we collect for any other reason that providing the best possible service for our clients. You may request a copy of the information we have recorded about you at any time or you may request we remove all identifiable information with respect to yourself by emailing info@theestablishmenthairdressing.com
We will automatically delete any identifiable information we hold on you, if you have not undertaken our services, after 2 years.
For transparency, listed below are the business services we provide and how each service uses the information we collect.
HAIR AND BEAUTY RELATED SERVICES:
We request the minimal level of personally identifying information to run our business effectively. This is data you provide us directly: your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we deliver to you, for example, color formulas, your favorite stylists and how you like to wear your hair. We consider you have provided consent for us to do this based on you receiving services from us. Depending on the type of service you are receiving we may need to ask questions related to your medical history. We will always obtain your consent prior to storing this information. Examples of medical data may be allergies, pregnancy or an injury that may impact our services.
APPOINTMENT CONFIRMATIONS AND REMINDERS
We will contact you via SMS/text message to confirm appointments and remind you of upcoming appointments. We consider your having made the appointment as your consent to undertake this activity but, you may opt-out at any time
APPOINTMENTS RATINGS AND REVIEWS
After visiting us we may send you an email or SMS/Text message asking you to rate our service and provide us with valuable feedback to help us improve our service. We consider your agreement and participation in the service as consent to undertake this activity but, you may opt-out at any time
LOYALTY
We consider you becoming a member of our loyalty program as consent to send you emails or SMS/Text messages related to the loyalty program but, you may opt-out at any time
MARKETING
We will not undertake phone, email or SMS/Text message marketing without you first providing consent to us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send you marketing campaigns related to your birthday, the fact we miss you (if you have not visited in the last 3 months) or Valentine’s Day specials. You may, of course, opt-out at any time.
DATA PROCESSORS AND DATA LOCATIONS
We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premises. For a list of software providers and data storage locations please visit:
www.dojo.com
www.saloniq.com
OUR WEBSITE
COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
CONTACT US
You may contact us at info@theestablishmenthairdressing.com to:
Request more information about our Privacy Policy
Request information we have stored about you
Request we remove all identifying information about you
Make a complaint